1. Introduction and Scope
This Privacy Policy explains how MatchSpotAR handles personal information associated with MatchSpotAR.com and with enquiries about visiting our physical sports viewing venue in Buenos Aires, Argentina. It applies when you browse the website, contact us, request information, submit a reservation enquiry, communicate with our team or manage cookie preferences.
MatchSpotAR is an offline venue where adult guests can meet to watch legally available sports broadcasts, enjoy food and drinks, and share the match-day atmosphere. We do not provide online sports streaming, sportsbook services, casino games or gambling services through this website.
2. Information You Provide to Us
We may process information that you choose to provide directly. This can include your name, email address, telephone number, number of guests, preferred sporting event, seating or accessibility requests, the content of your message and any other information you include in correspondence with us.
Please avoid sending information that is not necessary for your enquiry. In particular, do not send payment-card details, government identification numbers, medical documents or other highly sensitive information through the general contact form.
3. Contact Form Data
When you use the contact form, the information entered is used for the purpose of responding to your request, understanding which event you are interested in, estimating group requirements and helping you plan a visit. We may also use the information to ask follow-up questions when details are incomplete or when event availability changes.
Submitting the form does not itself guarantee a table, seat or event screening. Reservation availability may require separate confirmation. Contact information should therefore be accurate and kept up to date if you continue an enquiry with us.
4. Reservation Enquiries
Reservation information may include your requested date or event, expected arrival time, group size, preferred seating, contact details and any relevant notes you provide. We use this information to review capacity, coordinate seating, manage expected attendance and communicate changes that may affect your visit.
Where a reservation involves several guests, the person making the enquiry should avoid providing unnecessary personal information about other members of the group. If you provide another person's contact details, you should have a reasonable basis for doing so.
5. Information Collected Through Website Use
When you use the website, certain technical information may be generated by your browser, hosting environment or security systems. Depending on the technologies in use, this can include IP address, device and browser type, approximate language settings, page requests, timestamps, referring page information and basic diagnostic data.
Technical information may be used to keep the site available, diagnose errors, protect against abuse, understand general traffic patterns and improve usability. We aim to limit collection to information reasonably connected with those purposes.
6. Cookies and Browser Storage
MatchSpotAR uses browser storage to remember important choices, including age confirmation and cookie preferences. Where optional technologies are used, categories may include Preferences, Analytics and Marketing. Necessary storage remains available because it supports functions requested by the visitor and helps remember privacy choices.
You can review and change optional cookie preferences through the cookie settings interface. More information about categories, storage duration and controls is available in our Cookie Policy.
7. Analytics
Analytics may be used to understand how visitors move through the website, which pages receive attention, which devices are commonly used and where technical problems occur. When consent is required for optional analytics, those technologies should operate only after the relevant choice has been made.
Analytics information is intended to support website improvement rather than identify visitors unnecessarily. Where reasonably possible, aggregated or pseudonymous reporting should be preferred.
8. How We Use Personal Information
We may use personal information to answer questions, administer reservation enquiries, provide venue and event information, communicate schedule changes, manage group arrangements, maintain website security, remember privacy preferences, improve website performance, keep appropriate business records and comply with applicable legal obligations.
We may also use information where reasonably necessary to prevent misuse, investigate security incidents, resolve disputes, establish or defend legal claims, or protect the rights and safety of visitors, staff and the venue.
9. Legal Bases and Fair Processing
The legal basis for processing depends on the context. Processing may be necessary to take steps at your request before providing a service, to perform arrangements that have been agreed with you, to comply with legal requirements, to pursue legitimate operational interests that do not override individual rights, or because you have given consent for a particular optional activity.
Where processing relies on consent, you may withdraw that consent for future processing. Withdrawal does not normally affect processing that was lawful before consent was withdrawn.
10. Communications About Your Enquiry
If you contact MatchSpotAR about a reservation or venue question, we may reply using the contact details you provide. Messages may include practical information about availability, group size, opening hours, event schedules or changes relevant to the request.
Operational replies to your enquiry are different from promotional marketing. If promotional electronic communications are used, they should be sent in accordance with applicable consent and opt-out requirements.
11. Data Retention
Personal information is kept for no longer than reasonably necessary for the purpose for which it was collected. A reservation enquiry may be retained for a period needed to manage the visit, answer follow-up questions, handle disputes or maintain appropriate business records.
Retention periods may vary according to the type of information, whether a booking proceeded, whether a legal or accounting obligation applies, whether an issue remains unresolved and whether continued retention is necessary for security or legal claims.
12. Data Sharing
We do not describe personal information as a product for sale. Information may be shared with service providers that support website hosting, email, reservation administration, security, analytics, communications or other legitimate venue operations, but only to the extent reasonably necessary for those services.
Information may also be disclosed when required by law, court order or lawful authority, or when reasonably necessary to protect legal rights, investigate fraud, address safety concerns or respond to a serious security incident.
13. Third-Party Service Providers
Service providers may process information on behalf of MatchSpotAR under their own technical environments. Where appropriate, we expect providers handling personal information to use reasonable security measures, process data only for agreed purposes and comply with applicable legal obligations.
Some third-party services may act independently and determine their own processing purposes. Their privacy notices apply to information they collect directly from you.
14. Third-Party Links
The website may contain links to independent websites or services. Following an external link takes you outside MatchSpotAR's direct control. We are not responsible for the content, security, availability or privacy practices of independent third parties.
Before providing personal information to another service, you should review its own privacy terms and decide whether you are comfortable with its practices.
15. Data Security
We use reasonable organizational and technical measures intended to protect personal information against unauthorized access, accidental loss, alteration, misuse or disclosure. The measures appropriate for a particular system depend on the sensitivity of the information, the services in use and the risks involved.
No website, email system or internet transmission can be guaranteed to be completely secure. Visitors should therefore use appropriate caution when sending information electronically and should avoid transmitting unnecessary sensitive data.
16. Individual Privacy Rights
Depending on applicable law and the circumstances, you may have rights relating to your personal information. These can include requesting access, asking for inaccurate information to be corrected, requesting deletion where appropriate, objecting to or limiting certain processing, withdrawing consent and asking questions about how information is handled.
Some rights are subject to legal conditions and exceptions. We may need enough information to verify identity and locate the relevant records before responding to a request.
17. Accuracy and Correction
We rely on visitors to provide accurate contact and reservation information. If your email address, telephone number, group size or other relevant details change, please let us know so we can keep current enquiries accurate.
18. Children and Age Restrictions
MatchSpotAR is intended for adults aged 18 and over. We do not knowingly seek personal information from children through reservation or venue-contact features. If we become aware that personal information from a minor has been submitted inappropriately, we may take steps to delete or restrict that information where required.
19. International Data Considerations
Website, hosting, communications or security providers may operate infrastructure in more than one country. This can mean that information is processed or stored outside Argentina. Where international processing occurs, appropriate safeguards should be considered in accordance with applicable data-protection requirements.
20. Automated Decision-Making
MatchSpotAR does not intend to make significant venue-access or reservation decisions solely through automated profiling on this website. Routine technical functions such as spam filtering, security checks or form validation may operate automatically without replacing human review of a genuine venue enquiry.
21. Changes to This Privacy Policy
We may update this Privacy Policy when website functions, operational practices, service providers or legal requirements change. The current version will be published on this page and the “Last updated” date will be revised when material changes are made.
22. Contact Information
Questions about this Privacy Policy or requests concerning personal information can be sent to [email protected]. You can also contact MatchSpotAR at Av. Corrientes 1880, C1045, Buenos Aires, Argentina or by phone at +54 11 5555 0198.